Intracity Transit Operations and Management Services - TC (FTA)

The City of Hot Springs is soliciting proposals from qualified firms to provide comprehensive intracity transit operations and management services under Federal Transit Administration (FTA) guidelines. The contractor will be responsible for day‑to‑day transit service delivery, vehicle maintenance, driver staffing, scheduling, fare collection, safety compliance, performance reporting, and overall system management for the city’s public transportation network. Proposals must be submitted electronically (preferred) or via sealed paper by the deadline. The award will be based on technical capability, experience, cost, and compliance with FTA requirements. • Scope includes operation of all city buses and paratransit vehicles • Management of driver recruitment, training, and scheduling • Maintenance planning, preventive maintenance, and repair oversight • Fare collection system administration and revenue reporting • Compliance with FTA reporting, safety, and accessibility standards • Performance monitoring and continuous improvement recommendations • Required to submit a detailed management plan, cost proposal, and relevant experience evidence.