BID 2759 - MANAGED DETECTION & RESPONSE RFP

The City of Parkersburg is seeking a single vendor to provide comprehensive Managed Detection & Response (MDR) services, including 24×7 Security Operations Center (SOC) staffing, continuous monitoring, log management, incident response, and advanced threat analytics for its municipal IT environment. Vendors must submit a sealed RFQ response that includes detailed financial statements, corporate capabilities, SOC details, SLAs, insurance proof, and references. The solicitation emphasizes compliance with local nondiscrimination statutes and requires the vendor to be registered in West Virginia. • Provide 24×7/365 monitoring, detection, investigation, and response across network, endpoints, and cloud assets. • Deliver SOC operations with defined staffing, redundancy, and security safeguards, plus log collection, correlation, and reporting. • Submit extensive corporate documentation (3‑year audited financials, SOC locations, R&D spend, insurance, etc.) in the prescribed questionnaire.