Request for Proposals: CRM Software System for Parks and Recreation Department

The City of Rogers is seeking qualified vendors to provide a Customer Relationship Management (CRM) software solution for its Parks and Recreation Department. The contract will cover acquisition, customization, implementation, training, and ongoing support of the CRM system to improve citizen engagement, program registration, and internal workflow. Interested firms must submit sealed proposals (or electronic submissions) by the deadline and may ask questions through the city’s e‑procurement portal. • Scope includes software licensing, configuration, data migration, and user training. • Deliverables: functional CRM platform, integration with existing city systems, documentation, and support services for an initial period. • Proposal must be marked “RFP – CRM Software System for Parks and Recreation Department” and submitted either in person or electronically.