Workers' Compensation

The City of Conway is seeking proposals from qualified and experienced firms to provide Workers’ Compensation program services, including fully insured workers’ compensation coverage, third-party claims administration services, excess insurance placement, medical management services, loss control services, risk financing alternatives, and related professional services. The City currently employs 614 full-time employees and 132 part-time, seasonal, and temporary employees across multiple operational departments. The selected Contractor will be responsible for administering the City’s workers’ compensation program, including claims administration, medical management, and loss control services. The Contractor will also be required to provide data reporting and analytics capabilities to allow the City to effectively monitor claim activity, program performance, and financial exposure. • Key services include: claims administration, medical management, loss control services, risk financing alternatives, and related professional services. • The City has a current experience modification factor (MOD) of 1.19 and an estimated annual workers’ compensation payroll of $33,157,147. • The selected Contractor will be required to provide a detailed cost proposal, including pricing for all services required under the RFP. • The City reserves the right to negotiate final program design, retention levels, service components, and coverage structure with the selected respondent.