Fairgrounds Ticketing Services Platform

Metro Nashville is seeking a comprehensive electronic ticketing solution for events at the Nashville Fairgrounds. The vendor must provide a cloud‑based ticketing platform, all required hardware (printers, scanners, mobile devices), integration with social media, SEO, multi‑language support, robust security (anti‑bot, PCI compliance), ADA‑compliant accessibility, and full data‑ownership to the city. The contract also includes installation, training, ongoing technical support, and equipment maintenance for outdoor event environments. • Provide a scalable ticketing platform handling high‑volume sales, discount codes, mobile tickets, and real‑time scanning. • Supply and ship outdoor‑ready ticketing hardware, install it on‑site, and maintain it throughout the contract term. • Deliver reporting, analytics integration, multi‑language capability, social‑media sharing, and 24/7 help‑desk support.