26-T-4789 Delinquent Tax Collection Services

The City of Warner Robins is seeking proposals from qualified firms to provide delinquent tax collection services. The selected vendor will be responsible for collecting outstanding municipal taxes, fees, and related charges. Services may include account review, notification and demand processes, skip tracing, payment collection, reporting, customer service, and compliance with all applicable federal, state, and local laws and regulations. The vendor will work in coordination with City staff to improve recovery of delinquent accounts while maintaining professional and courteous interactions with taxpayers. Some key aspects of the job include: • Collection of outstanding municipal taxes, fees, and related charges • Account review, notification and demand processes, skip tracing, payment collection, reporting, customer service • Compliance with all applicable federal, state, and local laws and regulations • Coordination with City staff to improve recovery of delinquent accounts • Maintenance of professional and courteous interactions with taxpayers