Content Filtering & Student Safety

The State of Delaware Department of Education is soliciting a cloud‑based, subscription‑based content‑filtering and student‑safety platform for the entire K‑12 public‑school system. The solution must operate on‑network and off‑network (including BYOD devices), integrate with multiple roster and authentication sources (ClassLink, Google, Okta, Infinite Campus, etc.), provide multi‑layered reporting, support AI/ML dynamic categorization, meet CIPA, Section 508/WCAG 2.1 AA, and security frameworks (FedRAMP, NIST, ISO 27001). The contract is a 3‑year fixed‑price‑per‑student award (≈145,000 students) with optional one‑year extensions. Vendors must submit two paper copies and two USB drives by 2 PM on 22 Jan 2026, include extensive compliance documentation, and may be required to complete a proof‑of‑concept. • Provide scalable SaaS filtering that works on ChromeOS, Windows, macOS, iOS, Android without reliance on browser extensions. • Integrate roster data via OneRoster/Ed‑Fi and support SAML, OpenID, OAuth authentication. • Offer separate on‑network/off‑network policies, schedule‑based rules, district/charter delegation, and parental off‑network controls. • Deliver AI‑driven categorization, language‑sensitive filters, public URL lookup, and a “gold‑image” sandbox for malware analysis. • Meet security requirements: SSL/TLS 1.3 inspection (cloud‑native), certificate validation, proxy/anonymizer detection, C&C callback blocking, and compliance with FedRAMP/NIST/ISO standards. • Provide live monitoring, 12‑month log retention, customizable alerts (including self‑harm), SIEM integration, and parent/guardian dashboards. • Include comprehensive training, tiered support SLA, and a detailed implementation & communication plan (Appendix D).