Full Service Employee Benefits Broker

The City of Northglenn is seeking a full-service employee benefits broker to assist in the strategic planning, analysis, implementation, and ongoing management of the City's fully insured health benefits program. The broker will provide expert guidance to ensure the program meets organizational goals in terms of cost-effectiveness, compliance, and employee satisfaction. The scope of work includes administrative support, benefit program services, carrier management, communication, compliance and regulatory support, and deliverables such as annual plan review and strategy reports, carrier renewal analysis and recommendations, and benchmarking reports. The contract will be for a period of one year, with automatic annual renewals unless notified in writing by the City. • Provide a dedicated Account Manager team that offers excellent customer service and day-to-day support for the Human Resources Team, as needed. • Maintain contracts, amendments and a complete list of policies, carriers, renewal dates, and rates. • Annually evaluate plan performance including cost, utilization, and employee feedback. • Benchmark the plan against market standards and competitor offerings and alignment with budgeting cycle. • Recommend plan design modifications based on analysis of claims trends, workforce demographics, and cost-containment strategies. • Help the City find and evaluate new or replacement insurance providers, voluntary benefits, and administrative services as needed. • Liaise with insurance carriers to review and negotiate renewals and service agreements. • Conduct request for proposals (RFPs) if alternate carrier quotes are desired and present findings to the City selection committee. • Benchmark and Evaluate carrier performance, including claims data and processing, network adequacy, and service responsiveness. • Annually, help with open enrollment communication materials, including updating the digital benefits guide, reflecting changes for following year. • Provide day-to-day communication material updates for existing employees and new employees. • Help the City with the implementation and communication of new programs or benefits as well as changes to existing programs or benefits. • Interpret contract language including all materials provided by vendors. • Review all contracts and plan documents and advocate for changes as needed. • Provide a calendar of all compliance events with reminders, that the employer needs to complete. • Assist in preparation of any compliance filings or reviews. • Monitor regulatory updates, ensuring the plan remains compliant with all federal, state and local regulations, recommending any needed changes and assist with annual audit. • Help the City with HIPAA compliance issues and processes. • Work with the City Attorney’s Office on complex legal benefits issues.