Notice of Intent for Brand Name for Maintenance and Support for HUGS Patient Security System

The Defense Health Agency (DHACA‑HCD‑SE) has issued a Notice of Intent for a brand‑name contract to provide maintenance, support, and repair services for the HUGS Patient Security System at the Navy Medicine Readiness and Training Command in Portsmouth, VA. The effort is a five‑year contract (base period plus four one‑year options) and requires OEM‑certified technicians and full logistical support for the system. The government is seeking competition and will evaluate capability statements to determine if a competitive process is advantageous. Interested vendors must submit a ≤5‑page capability statement by the deadline. • Scope: As‑needed maintenance, support, and repair of HUGS patient‑security hardware, including all labor, equipment, tools, transportation, and supervision. • Requirements: OEM‑certified technicians, compliance with Advanced Service Provider (ASP) standards, submission of a concise capability statement (Word or PDF). • Timeline: Notice posted 11 Aug 2026; submission deadline 26 Aug 2026 (5 pm EST). Contract length 5 years with optional extensions.