The Municipality of Anchorage is seeking a cloud‑based paratransit software platform to manage trip scheduling, dispatch, customer communications, eligibility, and real‑time operations for its AnchorRIDES service. The solution must support ADA‑compliant demand‑response transportation, integrate with existing municipal systems, and meet security standards such as SOC 2 Type II and HIPAA. Vendors must submit a signed proposal and several required attachments (questionnaire, cost proposal sample, service policy, traceability matrix, etc.) by the deadline. • Cloud‑based ITS platform for paratransit (demand‑response) operations • Integration with municipal IT systems and compliance with HIPAA/SOC 2 Type II • Required deliverables include signed proposal, questionnaire, cost proposal, policy documents, and traceability matrix • No site visit or pre‑proposal conference; questions due April 21, 2026