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Pennsylvania Department of Human Services·Pennsylvania

Identity Verification Services

Closes 9/14/2026$500k – $3MRequest for Proposal
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Description

The Commonwealth of Pennsylvania’s Department of Human Services seeks a qualified vendor to provide comprehensive Identity Verification Services supporting Medicaid and long‑term services programs. The contract will cover transition from the incumbent, development and operation of both interactive (real‑time) and non‑interactive (batch) verification solutions, a dedicated Customer Support Center, and associated technical support, training, and knowledge‑transfer activities. The award will be a firm‑fixed‑price base term of three years with two optional one‑year extensions, and pricing must be submitted as an all‑inclusive per‑transaction fee based on an estimated 26,500 (later revised to 50,000) monthly transactions.

Attached files

The solicitation documents live at the source — open the bid source above to download them.

Contact

Holly Zeiders(Issuing Officer)

[email protected]

(717) 857-3183

Key dates

Opened
7/14/2026
Questions due
7/23/2026
Pre-bid meeting
7/22/2026
Closes
9/14/2026
Duration
3 years

Last updated

Details

Type
Request for Proposal
Industry
Information Technology and Software Development
NAICS
541511
Solicitation №
RFP-13755

Budget estimate

$500,000 – $3,000,000

The solicitation does not disclose a contract ceiling, but the pricing model is per‑transaction based on an estimated 26,500 – 50,000 monthly transactions. Assuming a modest fee of $1‑$5 per transaction, annual spend could range from roughly $318 k (50,000 × $1 × 12 months) to $3 M (50,000 × $5 × 12 months). Over a three‑year base term, total contract value would likely fall between $1 M and $9 M, with optional years adding proportionally. Therefore a realistic budget estimate is $500 k to $3 M for the base period.

AI estimate from the solicitation

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