Minnesota State is seeking a cloud‑based, SaaS solution to manage Nonresident Alien (NRA) tax compliance across its entire system of colleges and universities. The vendor must deliver a platform that handles tax residency determinations, treaty analysis, withholding calculations, electronic generation and filing of IRS Forms 1042‑S and 1042, and provides a secure pay‑ee self‑service portal. The solution must support multi‑entity operations, role‑based access, extensive reporting, WCAG 2.1 AA accessibility, and integration with existing HR, payroll, financial, and student systems (including Workday and SEVIS). The contract will run for a five‑year base term with up to three optional one‑year renewals, and the vendor must supply an 8‑year total licensing & support cost plus one‑time implementation cost.
• Provide end‑to‑end NRA tax‑compliance workflows (residency, treaty, withholding, IRS filing, corrections).
• Deliver a multi‑entity SaaS platform with SSO (SAML/Azure AD), MFA, data encryption, SOC 2/PCI DSS compliance, and WCAG 2.1 AA accessibility.
• Offer integration via REST APIs and standard connectors to Minnesota State’s HR, payroll, finance, student, and SEVIS systems, plus robust reporting, audit logs, and a dedicated Customer Success Manager with 99.9 % uptime SLA.