STC DEBT COLLECTION SERVICES

The State of South Carolina is establishing a statewide term contract to provide debt‑collection services for all public procurement units. The contractor will collect a wide range of governmental receivables (taxes, fees, tuition, fines, etc.), manage accounts, conduct collection communications, handle litigation authorizations, and remit collected funds to the respective agencies. The contract is a fixed‑price, percentage‑based fee arrangement with a 1 % administrative services fee payable to the procurement office, and it includes up to five one‑year terms (initial year plus four renewal options). Key requirements include compliance with privacy laws, NIST‑800‑53 security standards, mandatory insurance, possible fidelity bond, background checks for all personnel, and strict reporting schedules (weekly, monthly, quarterly). • Collect and remit delinquent debts for any South Carolina public entity, with fees capped at 25 % (non‑litigated) or 40 % (litigated). • Provide detailed monthly and quarterly reports, address updates, litigation status, and NSF‑check invoicing. • Meet stringent security, privacy, insurance, and background‑check requirements; no subcontractors allowed for core collection work.