Student Athlete Card Services

The Louisiana Tech University Office of Purchasing is seeking sealed bids for Student Athlete Card Services. The services should include direct payment processing, a per diem system, and a swipe card system that enables student-athletes to access grab-and-go meals at approved restaurants and grocery stores near campus. The card services must include a loadable card integrated with a mobile application for ease of use and management. Key features of the services include: * User-friendly dashboard for University staff to monitor compliance, detailed usage, and to turn on or off funds online * Ability to provide a mobile application and website to allow for users to view balances and transaction details * Tight compliance of restricted items that is user-friendly from a compliance and student-athlete standpoint * Provide customer support, merchant support, technology support, refunds, and guarantees all fraud or disputed transactions * Unused funds are refunded to the University within a timeframe set by the University * Refunds are processed within twenty-four hours, if a student-athlete’s card is erroneously charged * Variety of restaurant options, close to and within a 10-mile radius of campus, with food delivery services if available * Ability to restrict transactions by merchant category code * Ability to use the card at grocery stores * Vendor must have an approval step to process the loading of cards * Vendor must have email and text alerts for cardholders * Vendor cannot require Social Security Numbers for cardholders The awarded vendor must designate one dedicated Account Manager with no less than two years of experience managing accounts of similar size and complexity.