Rural Library-Based Health Access

The State of Delaware’s Department of Health and Social Services is seeking a prime vendor to design, launch, and operate health‑access services within nine rural libraries in Sussex and Kent Counties. The contractor will provide tele‑health stations, health‑navigation and benefits‑enrollment assistance, social‑service support, digital‑literacy training, community‑health education, and a sustainability plan, while reporting monthly usage and quarterly subcontractor activity. The effort is a one‑year base contract with up to four optional one‑year extensions, and performance metrics include 35 % population utilization and 6,000 tele‑health visits over five years. • Design and operate HIPAA‑compliant tele‑health kiosks in private library rooms. • Deliver health‑navigation, benefits enrollment, social‑work, legal, and workforce‑coaching services. • Provide digital‑literacy assistance, health‑education programming, and data‑collection/reporting. • Manage project budget, staff, partnerships, and create a multi‑year sustainability strategy. • Submit monthly usage reports, quarterly subcontractor reports, and an annual program evaluation.