The New York City Department of Health and Mental Hygiene is seeking qualified vendors to serve as on‑call master contractors for survey research, data‑collection, and analytical services that support the agency’s public‑health programs, policy development, and evaluation initiatives. The contracts will be awarded up to three times, each covering a multi‑year period (July 1 2027 – Feb 28 2034) with a total anticipated funding ceiling of $36 million. Contractors must possess extensive experience in multi‑mode survey design (online, paper, CATI, CAPI), multilingual fieldwork, data‑management, weighting, and reporting, and must meet strict NYC security, privacy, and community‑hiring requirements.
• Provide end‑to‑end survey services (design, programming, fieldwork, data processing, analysis, reporting) on an on‑call basis for various public‑health studies.
• Must demonstrate at least 3 years of relevant large‑scale public‑health or government survey experience, including multi‑language capabilities and mixed‑mode execution.
• Required staffing includes senior methodologist, project manager, statistician, survey programmers, and multilingual field staff; all work must be performed within New York City.
• Contracts are fixed‑price, milestone‑based; pricing will be evaluated using a mock‑scenario that includes digital SAQ, paper SAQ, CATI, and CAPI components.
• Compliance obligations include NIST‑level security, HIPAA, NYC community‑hiring rider, paid sick‑leave statutes, and various insurance and record‑retention mandates.