Vehicle Glass Repair and Installation

The City of Spokane is seeking qualified vendors to provide vehicle glass repair, replacement, and installation services for its municipal fleet. The contract may be awarded to a primary and secondary vendor for a one‑year base period with up to four one‑year renewal options. Vendors must be licensed in Washington, operate within an 8‑mile radius of downtown Spokane, and have mobile service capability. The scope includes repairing rock chips and cracks up to specified limits, guaranteeing all work, and meeting rapid response times (2‑hour scheduling for repairs, 4‑hour for replacements, and 24‑hour completion for mobile jobs). Proposals are limited to 20 pages and must include technical, management, and cost sections, with a firm price for the first year. • Services: Glass repair, replacement, and installation on City‑owned vehicles (shop or on‑site). • Requirements: Washington state licensing, 8‑mile proximity, mobile units, guarantees, strict response‑time standards. • Contract terms: 1‑year base plus up to four renewals; firm price first year; competitive scoring (technical, management, cost).