Camden City School District Managed Print Services

Camden City School District is seeking a turn‑key Managed Print Services (MPS) provider to supply, install, and maintain a district‑wide fleet of high‑volume multifunction printers and copiers, along with an enterprise‑grade print‑management platform. The scope includes hardware (color and monochrome MFCs for 16 schools and 6 admin buildings), software licensing (PaperCut or equivalent), consumables (toner, staples), full‑service preventive maintenance, secure‑release printing, RFID badge authentication, and detailed usage reporting. The contract runs three years with two optional one‑year renewals and requires monthly and quarterly performance reviews. • Minimum equipment per school: 1 color MFC, 1 B/W MFC, plus two color desktop MFPs (principal & nurse offices). • Provide a cloud/on‑prem print‑management solution supporting AD/Azure integration, secure print release, automated toner replenishment, and cost‑per‑page reporting. • Deliver project management, simultaneous removal of existing Xerox fleet, installation, configuration, user training (up to 30 staff), and ongoing support with 2‑hour response and 24‑hour resolution SLAs. • Include transparent, itemised pricing (monthly device cost or cost‑per‑page) covering hardware, consumables, software, and maintenance; no hidden fees. • Must meet district cybersecurity standards (encrypted transmission, hard‑drive wipe, audit logs) and hold required insurance and certifications.