Video Visitation System Upgrade & Inmate Tablet Program

The Sonoma County government issued an RFP (RFP‑20‑17DW) to modernize its inmate communication capabilities, seeking a vendor to upgrade the existing video visitation system and implement an inmate tablet program within the county jail. The scope includes providing hardware, software, installation, integration with existing correctional infrastructure, training for staff, and ongoing support. The solicitation attracted interest from vendors, and the contract was ultimately awarded to Telmate on June 25 2018. This project aims to improve inmate‑family interaction, increase security through controlled digital access, and streamline visitation scheduling. • Scope: Video visitation system upgrade plus provisioning of inmate tablets (hardware, software, integration, training). • Agency: Sonoma County (CA) – procurement handled through county purchasing office (email: [email protected]). • Awarded Vendor: Telmate (single‑vendor award). • Timeline: Bids due 19 April 2017; award announced 25 June 2018. • Funding: Not disclosed; typical county‑wide correctional technology upgrades fall in the low‑to‑mid‑million‑dollar range.