The Research Triangle Regional Public Transportation Authority (GoTriangle) issued a Request for Information (RFI No. 1012‑27‑080) to assess commercially available Records & Information Management (RIM), enterprise search, and information discovery solutions. The agency seeks a platform that can integrate with its existing ecosystem—including Microsoft 365, Dynamics 365, UKG Ready, Microsoft Purview, and various departmental applications—to provide unified/federated search, OCR, AI‑driven semantic capabilities, compliance functions (retention, holds, disposition), and security trimming via Entra ID. Vendors are asked to submit a capabilities matrix, company profile, implementation strategy, and strategic recommendations. The RFI is purely informational; no commitment to purchase exists, and responses become public record under North Carolina law. The deadline for response is September 17 2026 at 2:00 PM.
• Scope: Unified search across cloud and on‑premises data sources, AI‑enhanced discovery, and full RIM lifecycle management.
• Integration requirements: Native or connector‑based links to Microsoft 365 suite, Dynamics 365, UKG Ready, Purview, and other departmental apps, with Azure AD (Entra ID) security.
• Delivery models: SaaS, cloud, or hybrid (on‑premises not acceptable).
• Submission: Email response to Procurement Officer Ana Sostaric (
[email protected]).