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  5. ›RFI No. 1012-27-080 for Records & Information Management (RIM), Ent…

Awarded contract·GoTriangle (Research Triangle Regional Public Transportation Authority)·North Carolina

RFI No. 1012-27-080 for Records & Information Management (RIM), Enterprise Search, and Information Discovery Platform

$2.5MSingle Award
Contract source

Description

The Research Triangle Regional Public Transportation Authority (GoTriangle) issued a Request for Information (RFI No. 1012‑27‑080) to assess commercially available Records & Information Management (RIM), enterprise search, and information discovery solutions. The agency seeks a platform that can integrate with its existing ecosystem—including Microsoft 365, Dynamics 365, UKG Ready, Microsoft Purview, and various departmental applications—to provide unified/federated search, OCR, AI‑driven semantic capabilities, compliance functions (retention, holds, disposition), and security trimming via Entra ID. Vendors are asked to submit a capabilities matrix, company profile, implementation strategy, and strategic recommendations. The RFI is purely informational; no commitment to purchase exists, and responses become public record under North Carolina law. The deadline for response is September 17 2026 at 2:00 PM. • Scope: Unified search across cloud and on‑premises data sources, AI‑enhanced discovery, and full RIM lifecycle management. • Integration requirements: Native or connector‑based links to Microsoft 365 suite, Dynamics 365, UKG Ready, Purview, and other departmental apps, with Azure AD (Entra ID) security. • Delivery models: SaaS, cloud, or hybrid (on‑premises not acceptable). • Submission: Email response to Procurement Officer Ana Sostaric ([email protected]).

Attached files

Key dates

Bids closed
9/17/2026

Last updated

Details

Award type
Single Award
Industry
Information Technology and Software Development
NAICS
511210
Solicitation №
RFI No. 1012-27-080

Contract value

$2,500,000

The RFI does not disclose any contract value. However, based on comparable regional transit authority implementations of enterprise‑wide RIM and search platforms (e.g., Microsoft Purview + third‑party AI search, OpenText, or Elastic), a full‑scale deployment covering multiple data sources for a mid‑size public‑transport agency typically ranges from $1 million to $5 million in upfront licensing and implementation fees, plus ongoing annual SaaS subscriptions. Given GoTriangle’s extensive Microsoft‑365 footprint and the requirement for AI‑driven features, a mid‑point estimate of roughly $2.5 million is reasonable. This estimate assumes a multi‑year subscription model (e.g., 3‑year term) and includes integration, training, and support services.

AI estimate from the award documents

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