2020-13 Certification Technical Support

This contract awards a single‑vendor to provide technical‑support services for Covered California’s certification processes. The contractor will collect, process, and report online certification‑application data for qualified health and dental plans across both the Individual and Small‑Business marketplaces, maintain system functionality during business hours, and deliver all required documentation and reporting to the agency. The solicitation caps the total contract value at $150,000, with an anticipated spend of roughly $75,000 per year over a two‑year base term and the possibility of two one‑year extensions. • Scope: Data collection, validation, and reporting for health‑plan certification cycles; system support for both QHP and QDP issuers. • Requirements: Minimum 5 years experience in electronic solicitation services, at least one prior state‑government contract, and compliance with California insurance‑industry standards. • Budget & Term: Maximum $150 k total; base period Aug 1 2021 – Jun 30 2023, with up to two optional one‑year renewals. • Vendor: Proposal Technologies Network, Inc. (Irvine, CA). • Procurement: Full and open competition; evaluation includes a “lowest‑cost‑wins” factor and small‑business/DVBE preferences, though no set‑aside mandates.