Communication Access Real-time Translation (CART) Services

This solicitation seeks a qualified vendor to provide year‑round Communication Access Real‑time Translation (CART) services—real‑time captioning and transcription—for Austin Community College’s campuses, online courses, and events. The contract covers both remote and on‑site delivery, demanding high‑accuracy captioning (≥95 %) and staff who hold recognized CART certifications or equivalent experience. The award will be made to Texas Closed Captioning, LLC, with a projected start date of 1 Oct 2024 and a mandatory small‑business participation goal of at least 30 % SLBE involvement. • Scope includes captioning for all instructional and event settings across ACC’s multiple locations and virtual platforms. • Contractor must maintain qualified CART translators (CSR, RPR, or equivalent) and provide insurance coverage meeting ACC’s requirements. • Pricing will be submitted on a prescribed worksheet; the contract value is not disclosed, but the agency expects a multi‑year, hourly‑rate arrangement.