The State of North Dakota’s Department of Health and Human Services is awarding a contract to Transit Technologies for a comprehensive, statewide fleet‑management solution that will replace a paper‑based system for roughly 350 leased vehicles used by about 3,000 employees across ten major locations. The solution must be a stand‑alone SaaS or perpetual‑license platform, support offline mobile operation, provide dispatch via QR‑code or desktop, include maintenance scheduling, driver management, reporting, and an automated travel‑log, and be integrated with the State’s Azure AD/Active Directory for authentication. The contract includes a full implementation schedule (pilot then roll‑out) that must be completed by the end of June 2027, and provides for up to five one‑year renewal options plus a possible 12‑month extension. Standard State contract terms cover a 20 % retainage, 99.9 % availability SLA, security certifications (FedRAMP/HITRUST/StateRAMP or equivalent), U.S.‑based data hosting, and extensive insurance and indemnification requirements.
• Scope: software platform, mobile app, dispatch, maintenance, driver and travel‑log modules for ~350 vehicles and ~3,000 users.
• Delivery: pilot rollout → full state‑wide deployment, completion by 30 Jun 2027; 5 optional 1‑yr renewals + 1‑yr extension.
• Requirements: standalone SaaS or license model, offline capability, Azure AD authentication, 99.9 % uptime, 20 % retainage, extensive security and insurance compliance.