The Massachusetts Department of Mental Health issued a Request for Applications (RFA) to establish a statewide Master Service Agreement (MSA) for respite services, allowing qualified providers to deliver site‑based and mobile respite care to individuals with serious mental illness. The contract was awarded to Advocates Inc., which will provide mobile and community‑based respite services across Worcester and surrounding counties.
• Scope: Provision of short‑term, therapeutic respite care (site‑based and mobile) under a master agreement framework.
• Requirements: Providers must meet extensive staffing, privacy, risk‑mitigation, and quality‑management standards and submit detailed applications (≤ 20 pages plus attachments).
• Process: Open competition with a pre‑award review committee, a first‑round deadline of July 26 2017, and award announced December 26 2017.