The Delaware Department of Education seeks a vendor to design, develop, host, operate, and maintain a state‑wide web‑based recruitment and talent‑management portal that will replace the current “Join Delaware Schools” system. The solution must integrate with existing state data stores, provide role‑based access, meet WCAG 2.2 AA accessibility, enforce FIPS‑140‑2 encryption, and comply with FERPA, COPPA, and related privacy statutes. The vendor will be responsible for data migration (including five‑year historical data), user training, 24 × 7 support, incident management, and quarterly diversity‑supplier reporting. The contract is a five‑year award with up to three optional one‑year extensions, and the portal must be fully operational statewide by July 1, 2026.
• Full‑life‑cycle development, hosting, and ongoing maintenance of a secure recruitment portal.
• Integration with DDOE Master Data Management, SSO, DEEDS/PHRST, and external job‑board APIs.
• Mandatory accessibility (WCAG 2.2 AA), security (SOC 2 Type I, encryption, breach‑notification) and U.S.‑only data residency.
• Data migration of ~66,600 applicant records and ~200,000 PII elements, with a 90‑day conversion window.
• Provide 24 × 7 emergency support, a live help‑desk (9 am‑4 pm EST M‑F), training for district users, and quarterly reporting on diversity‑owned subcontractors.