The South Carolina Department of Education is seeking a qualified vendor to provide comprehensive human‑generated captioning, transcription, and metadata services for its video library and live events. The contractor must deliver accurate (≥ 99 % accuracy) closed‑caption files within 48 hours of receipt, support multiple languages (English, Spanish, French, German, ASL, and hybrid combos), and integrate captions with YouTube and major social‑media platforms. The award will be a fixed‑price, lowest‑responsible‑bid contract with an initial one‑year term and up to four one‑year renewal options (maximum five‑year performance period). Estimated volume is 12,000 captioned minutes per year, with live‑captioning needs also anticipated.
• Provide human‑produced closed‑caption files for a variety of video formats (MOV, WMV, MP4, AVI, etc.) and embed searchable metadata.
• Support multilingual captioning (English, Spanish, French, German, ASL) and hybrid language combos, all quoted in a single per‑minute price.
• Deliver captions within 48 hours, allow client edits, supply monthly usage reports, and meet ADA/508/FCC accessibility standards.