0200 - PAP Customer Satisfaction Survey

The U.S. Department of Labor, Employee Benefit Security Administration (EBSA), is seeking information and solutions for a Participant Assistance Program (PAP) Customer Satisfaction Survey. The proposed acquisition will be classified under the North American Industry Classification System (NAICS) Code: 541910 - Marketing Research and Public Opinion Polling. The contractor shall provide services for PAP Customer Service Satisfaction as discussed in the attached Performance Work Statement (PWS). Some key points to consider: • The contractor must demonstrate their experience and capacity to meet the minimum requirements as outlined in Section 3. • Responses should not exceed ten (10) pages for each PWS excluding the Cover Letter and Market Research Questionnaire. • All information received in response to this Request for Information/Sources Sought that is marked as proprietary will be handled accordingly. • The Government is not obligated to and will not pay for information received as a result of this announcement.