ACP Client Data Removal Services

The State of Colorado’s Department of Personnel Administration (DPA) is seeking qualified vendors to provide automated and manual “opt‑out” and data‑removal services for ACP participants. The contractor will scan, monitor, and request removal of personally identifying information from public people‑search sites, data brokers, and online registries, both domestic and international. Services include initial data‑removal requests, ongoing re‑scanning, reporting, and secure handling of subscriber data, with options for additional privacy services. The vendor must detail organizational experience, operational capabilities, personnel plans, subcontractor use, and a cost proposal that allows the Department to bill the service directly without cost to participants. • Scope: Automated/manual removal of PII from people‑search engines, data brokers, and registries. • Required capabilities: Ability to act on behalf of subscribers (e.g., limited power of attorney), secure data handling, regular re‑scanning, and comprehensive reporting. • Deliverables: Removal confirmations, periodic effectiveness reports, aggregate non‑PII data for performance metrics. • Personnel: Key staff and backup plans, possible subcontractor involvement with clear management strategy. • Pricing: Detailed fee schedule, billing directly to the Department, no participant charges. • Evaluation criteria: Experience in the past five years, success rates, security certifications, and cost competitiveness.