Request for Proposals for Water/Wastewater Information Management System

The City of Asheville is seeking a vendor to replace its current Aquatic Informatic WIMS/RIO software with a comparable water‑ and wastewater‑data management solution for three treatment facilities. The contract will cover software licensing, implementation, configuration, training, ongoing support, and data‑security provisions, with the system required to be operational by the end of September 2026. The award will be a three‑year fixed‑term agreement with two optional one‑year renewals, and the vendor must meet North Carolina statutory requirements, including drug‑free workplace certification and MWBE outreach. • Provide a full‑featured data‑management platform that stores, processes, and reports water and wastewater data across three facilities. • Deliver implementation services, configuration, and a comprehensive training program for City staff. • Include ongoing support, a service‑level agreement, data‑security and disaster‑recovery plans, and ensure all data remains City‑owned. • Meet insurance, E‑Verify, and MWBE outreach requirements; submit a non‑editable PDF proposal by April 17, 2026.