Bookstore Management and Operations

Western Wyoming Community College is seeking a qualified firm to assume full management and operation of its on‑campus and online bookstore. The contractor will handle procurement of textbooks, digital materials, OER, lab kits, and general merchandise; run all retail and e‑commerce functions; provide staffing, cash handling, and customer service; support athletics merchandise; integrate with the college’s SIS, LMS, and financial‑aid systems; and deliver comprehensive financial, inventory, and performance reporting. The agreement is expected to run for an initial three‑year term with up to two one‑year renewal options, targeting go‑live before the Fall 2027 semester. Proposals are due electronically by 4 PM on 19 Nov 2026, with questions due by 4 Nov 2026. Evaluation will weigh student affordability, financial value to the college, operational quality, merchandise/athletics support, technology integration, implementation plan, and qualifications. • Full‑service bookstore management (inventory, POS, e‑commerce, staffing) • Course‑material acquisition, inclusive‑access, OER support • Athletics and branded merchandise program • Technology integration with SIS/LMS/SSO and compliance (FERPA, PCI‑DSS) • Financial operations, cash handling, reporting, and Minimum Annual Guarantee • 3‑year contract term, optional two‑year extensions • Proposal deadline 19 Nov 2026; interview/presentation phase may follow