Voluntary Supplemental Ambulance Insurance

The State of Wyoming is seeking a provider of voluntary supplemental ambulance insurance for its employees. The selected provider will offer emergency and non-emergent medical transport coverage to members with Employees' Group Insurance. The scope of work includes claims processing, customer service, and reporting. The provider must be able to offer coverage in all 50 US states and provide repatriation benefits. The contract will be for a period of one year, with the option to extend for up to three years. The evaluation criteria include proposer background and experience, approach to contract performance, value added, and cost analysis. • The provider must have experience in providing supplemental ambulance insurance. • The provider must be able to offer coverage in all 50 US states. • The provider must be able to provide repatriation benefits. • The provider must be able to offer different levels or tiered levels of coverage. • The provider must be able to provide utilization reports quarterly. • The provider must be able to provide performance guarantees, including turn-around time on claims payments and customer service.