RMS RA Case Management Solution

The U.S. Department of Justice is issuing a sole‑source procurement to Tyler Technologies for its Reasonable Accommodation (RA) Program Management solution. The software will support the DOJ’s end‑to‑end RA process, ensure compliance with federal laws and EEOC regulations, and meet stringent security and privacy standards (FedRAMP Moderate). The agency cites Tyler’s existing FedRAMP‑authorized product suite as the only viable option without substantial modification or risk. The procurement will be executed via a firm‑fixed‑price purchase order; interested parties may submit capability statements, but no competitive offers are being solicited at this time. • Sole‑source award to Tyler Technologies (Plano, Texas) for a FedRAMP‑certified RA case‑management system. • Solution must handle sensitive PII and medical information while meeting EEOC and federal security requirements. • NAICS 513210 – Software Publishers; PSC 7A21 – Business Application Software (perpetual license). • No public timeline, pre‑bid meeting, or site visit dates provided. • Contact: Marie Headley (email and phone above). • Intended as a firm‑fixed‑price purchase order; no competitive bidding required.