This Los Angeles County Request for Bid seeks authorized distributors or resellers to provide one‑year subscription‑based hardware maintenance services for Pure Storage devices. The work includes 24/7 support, 4‑hour delivery, and on‑site or remote service for three specific storage models (FA‑M20R2‑38TB, SAS‑SHELF‑DP‑45TB, NVME NOW up to 145TB). Bids must be submitted electronically via the County’s Vendor Self Service portal by the deadline, and vendors must supply manufacturer‑authorized letters confirming resale rights. The contract will be awarded to the lowest responsive, responsible bidder and will likely run for a twelve‑month period covering the subscription term.
• Commodity: Pure Storage hardware maintenance (monthly subscription)
• Quantity: 12 units per line item (total 36 months of coverage)
• Delivery: 4‑hour delivery, 24/7 support, shipped to County warehouse in Norwalk, CA
• Mandatory requirements: Vendor must be an authorized Pure Storage reseller; provide manufacturer certification letters; complete all Appendix A forms; submit via VSS portal only
• Evaluation: Lowest total acceptable offer; small‑business preferences available for certified LSBE bidders
• Payment: Net 30 days (prompt‑payment 15 days for LSBE) after invoice submission
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