The California Health and Human Services Agency’s Office of Technology and Solutions Integration is seeking a vendor to provide maintenance and support services for the Rocket Reflection Enterprise Suite. The contract covers 24 units of the software, with a term of one year (December 1 2026 – November 30 2027) and includes requirements for small‑business participation, numerous certifications, and compliance with state security and privacy standards. This is a straightforward software‑maintenance RFQ, not a professional‑services or implementation effort.
• 24 units of Rocket Reflection Enterprise Suite Maintenance (Part No. AMC‑RESS‑MS‑100)
• One‑year contract term with option to extend or increase quantity at the agreed rate
• Requires at least 25 % of contract dollars to be awarded to small‑business entities and multiple mandatory certifications (e.g., Bidder Declaration, Civil Rights, GenAI notification)
• Vendor must meet California’s stringent privacy, security, and tax‑delinquency prohibitions, and submit electronic invoices per Prompt Payment Act.
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