Aberdeen Ride Line Dispatch Software

The City of Aberdeen is seeking a dispatch software solution for its Ride Line service. The current system, SHAH dispatch, is being replaced due to state requirements for periodic procurement of software. The new system should be able to manage demand-response and paratransit operations, including scheduling, dispatching, and trip booking. The city anticipates using 20 vehicles, with plans for expansion up to 25, and expects around 450 rides on its busiest day. Key features and requirements of the proposed solution include compatibility with existing systems, data migration, and implementation. The city is open to negotiating final contractual terms and conditions with the successful vendor. • The solution should be able to handle 20-25 vehicles • The solution should be able to manage around 450 rides on the busiest day • The solution should be compatible with existing systems • The solution should include data migration and implementation • The city is open to negotiating final contractual terms and conditions