In House Athletic Travel Agency Services

The University of Wisconsin‑Madison’s Intercollegiate Athletic Department is seeking a vendor to operate an in‑house travel‑agency office that will manage all athletic travel logistics—including airfare, hotel reservations, rental‑car, charter‑bus, and air‑charter services. The contract is a three‑year firm‑price, indefinite‑delivery agreement with a potential for two one‑year extensions, requiring at least two full‑time agents on‑site, 24/7 toll‑free after‑hours support, and comprehensive monthly reporting. Historical athletic travel spend has averaged roughly $7‑8 million per year, indicating a substantial and ongoing revenue stream for the successful provider. • Provide full‑service travel agency functions for all UW‑Madison athletic teams (airfare, lodging, rental cars, charter buses, air‑charters). • Maintain a staffed office with a minimum of two FTE agents, 8 am‑5 pm weekday coverage plus 24/7 toll‑free after‑hours support. • Deliver monthly travel‑summary reports, unused‑ticket listings, and meet extensive insurance, compliance, and reporting requirements. • Assume responsibility for office space, equipment, and all related operating costs; must hold required insurance and certifications. • Contract term is three years (Sept 1 2026 – Aug 31 2029) with two optional one‑year renewals.