Third-Party Claims Administration & Workers Compensation

The City of Hialeah is seeking a fully bundled Workers' Compensation and Third-Party Liability Claims Administration program from qualified, licensed firms. The successful Proposer must embody a philosophy focused on meeting the reasonable, necessary, and related medical needs of injured workers to facilitate an expedient and healthy return to work while aggressively controlling municipal liability exposures. The scope of work includes claims adjusting, medical management, telephonic case management, and provider network access under a unified service model. • The Proposer must have experience in providing similar services to public sector agencies. • The Proposer must have a systematic approach to providing the services requested. • The Proposer must have the capability to follow all applicable rules and maintain a safe work environment. • The Proposer must have a documented and demonstrable adequacy of proposed online information systems and services available to the City.