Flexible spending account and dependent care services

The City of Franklin is seeking a provider for Flexible Spending Account (FSA) and dependent care services. The provider will be responsible for furnishing all labor, materials, and means necessary to render the services as described in the RFP. The desired outcome is to enhance employee satisfaction and retention by providing a valuable financial benefit. The provider will be expected to provide a detailed description of the proposed services, including any goods, products, items, software, and/or hardware included in their proposal. The provider will also be expected to provide a sample of the required annual employee enrollment file with data specifications, a list of FSA and dependent care eligible expenses, and a description of their standard process for adding new participants to their system. • The contract with the current vendor is ending December 31, 2025. • The planned City FSA open enrollment in 2025 will be held from mid-October to mid-November. • The City of Franklin employee census is available as an attachment. • The City is targeting an effective date of January 1, 2026, for the new provider. • The term of award is three years, with the option to extend for up to two additional years. • The provider will be expected to provide excellent customer service, debit card access, an app available to participating employees, dependent care account options, and an ACH payment option for billing. • The provider will be expected to integrate with the City's current HRIS system, UKG Pro.