Acquisition of a WIC Text Messaging System for the Mississippi Department of Health

The Mississippi Department of Health is seeking proposals to acquire a comprehensive text‑messaging system to support the Women, Infants, and Children (WIC) nutrition program. The solution must enable secure, two‑way messaging between WIC participants and program administrators, integrate with existing health‑information systems, provide reporting and analytics, and comply with state and federal privacy regulations. Vendors are expected to design, develop, test, deploy, and maintain the system, including training for staff and ongoing technical support. • Scope: System design, development, integration, deployment, training, and maintenance. • Target users: WIC participants (pregnant women, new mothers, infants, and children). • Required capabilities: Secure SMS/USSD messaging, multilingual support, eligibility verification, appointment reminders, nutrition education content, data reporting, and compliance with HIPAA/FERPA. • Integration: Must interface with the existing Mississippi Department of Health IT infrastructure (e.g., Medicaid, electronic health records). • Deliverables: Functional software, documentation, user manuals, training sessions, and a 12‑month support/maintenance plan.