RFP-2026-21 Voluntary Benefits, Section 125 Flexible Benefit Plan, Enrollment and Related Employee Services

Harnett County Schools (HCS) is seeking a qualified firm to design, administer, and support a voluntary employee benefits program that includes a Section 125 Flexible Benefit Plan, enrollment services, and related employee assistance. The contract will run from September 1 2026 through August 30 2029 (with possible one‑year extensions) and covers a wide range of voluntary coverages (dental, vision, life, disability, accident, etc.), FSA administration, telemedicine coordination, and an existing Employee Assistance Program. The selected vendor must provide plan design, clear employee communications, robust enrollment platforms, payroll integration, compliance reporting, data security, and ongoing customer service. HCS will evaluate proposals on benefit value, service quality, enrollment execution, fee transparency, and compliance/security. • Provide and manage a menu of voluntary insurance products (dental, vision, life, disability, accident, etc.) • Administer Section 125 and Flexible Spending Accounts, including tax filings and nondiscrimination testing • Conduct open enrollment, new‑hire enrollment, and ongoing employee communications (online, virtual, on‑site) • Integrate enrollment data with HCS payroll and carrier systems, ensuring accurate deductions and reporting • Coordinate existing Teladoc tele‑medicine services and OneAmerica Employee Assistance Program without disruption • Deliver a secure benefits administration platform with reporting, data‑privacy safeguards, and cyber‑liability coverage • Offer dedicated account management, customer‑service support, and compliance with federal/state regulations