Description
The University of Maryland Global Campus (UMGC) seeks a qualified Managed Security Services Provider (MSSP) to operate a 24x7x365 Security Operations Center (SOC) for the university. The contractor will deliver continuous security monitoring, threat detection, incident response, threat intelligence, reporting, and advisory services across UMGC’s global campus network. The contract includes one‑year optional renewals, an MBE subcontracting goal of 3%, and requires a Service Operations Manager as key personnel. The award will be a three‑year base term with two one‑year extensions, and the selection process includes a pre‑bid virtual conference, a question deadline, technical and price proposals, and optional oral presentations. <br/><br/>• 24/7 security event monitoring and analysis using UMGC’s SIEM platform<br/>• Incident detection, triage, escalation, containment, and response coordination<br/>• Development and tuning of detection use cases, playbooks, and automated response workflows<br/>• Quarterly threat‑intelligence integration and reporting aligned with NIST, FERPA, GLBA, PCI DSS, CMMC standards<br/>• Mandatory MBE subcontracting participation (≥3% of contract value)<br/>• One primary Service Operations Manager (U.S. or near‑shore) as key point of contact<br/>• Initial term 3 years, with two optional 1‑year renewals<br/>• Pre‑bid virtual conference Oct 29 2026; questions due Nov 2 2026; proposals due Nov 16 2026.
Attached files
Contact
Alicia Klein(Director – Procurement)