Captioning Services

The City of Columbia, Missouri is seeking a qualified firm to provide real‑time closed captioning for live‑broadcast public meetings, press conferences and occasional remote events. The contractor must caption approximately 200 hours of video annually, covering a minimum set of regularly scheduled meetings (City Council, Planning & Zoning, Board of Adjustment, Citizens Police Review Board) and be able to handle short‑notice or emergency events. Services include live captioning with at least 98 % accuracy, delivery of transcripts within one business day, compliance with FCC standards, and the use of NCRA‑certified captioners. The contract is for an initial one‑year term with up to four optional one‑year renewals, and the City may require the contractor to bill a fixed hourly rate and a capped percentage increase for renewals. • Provide real‑time closed captioning for ~200 hours of live‑broadcast meetings per year. • Minimum meeting coverage: 2 City Council, 2 Planning & Zoning, 1 Board of Adjustment, 1 Citizens Police Review Board. • Must support remote streaming platforms (YouTube, Facebook) and use City VPN for data transmission. • Accuracy ≥ 98 %; transcripts delivered in Word or searchable PDF within 1 business day. • Required NCRA‑certified captioners; no voice‑writing. • One‑year base contract, renewable up to five years total, with fixed hourly pricing and capped renewal increases. • Proposals due Sept 23, 2026; questions due Sept 9, 2026.