RFP 26-11 Web Development & Support

MassArt is seeking a vendor to provide full‑stack WordPress development, ongoing technical support, accessibility maintenance, and strategic digital enhancements for its primary website (MassArt.edu). The contract will be awarded on a “lowest overall cost” basis, with a one‑year initial term and up to two optional one‑year extensions. The vendor must be capable of handling routine updates, security patches, performance monitoring, WCAG 2.2‑AA compliance remediation, and occasional UX/UI improvements, as well as supporting integrations with campus systems. • Provide WordPress core, theme, and plugin maintenance, security patching, backups, and incident response. • Conduct continuous accessibility monitoring and remediation to meet WCAG 2.2‑AA standards. • Deliver consulting, backlog management, and strategic front‑end development (UX/UI design, performance optimization, analytics implementation). • Offer flexible time‑and‑materials pricing with monthly invoicing and reporting. • Must have strong experience with higher‑education web environments, Pantheon or similar managed WordPress hosting, and integration of third‑party tools (e.g., Localist, Slate, Mailchimp).