Flexible Spending Account, Health Reimbursement Account, and COBRA Administration

The City of Colorado Springs seeks a firm‑fixed‑price vendor (or consortium) to provide comprehensive administration of its employee benefit programs, including COBRA, Flexible Spending Accounts (FSA), and Health Reimbursement Accounts (HRA). The contractor must deliver cloud‑first, API‑only solutions that integrate with the City’s PeopleSoft system, meet FedRAMP/StateRAMP security standards, and support SSO/MFA. Services include eligibility tracking, notice generation, payment processing, claim adjudication, participant support, reporting, and compliance with IRS, HIPAA, and accessibility regulations. The contract spans a base year (2027) with up to four optional one‑year extensions, totaling up to five years of service. • COBRA administration – eligibility tracking, notices, premium billing, and participant portals. • FSA administration – enrollment, contribution limits, claim processing, debit‑card program, and compliance reporting. • HRA administration – balance management, claim reimbursement, retiree extensions, and plan‑design consulting. • Technology requirements – FedRAMP/StateRAMP‑compliant cloud, API‑only integration, PeopleSoft coordination, SSO/MFA, and full HIPAA Business Associate Agreement. • Mandatory compliance – insurance minimums, Colorado tax‑exempt certificate, VPAT accessibility, anti‑collusion affidavit, and signed technology rider.