The Idaho Department of Health and Welfare (CYFS) seeks a vendor to provide an on‑demand, real‑time “people‑search” service that matches the capabilities of commercial products such as LexisNexis Accurint, TransUnion TLOxp, or Thomson Reuters CLEAR. The service must deliver comprehensive personal data (addresses, phone numbers, email, relatives, employment, assets, etc.) with a minimum 96 % system availability during business hours, be mobile‑friendly, ad‑free, and support many concurrent case‑managers. The contract is a five‑year, pay‑per‑query arrangement with monthly invoicing; the vendor must also supply FCRA‑compliant credit‑reporting and limited contact‑tracing services, maintain extensive insurance coverage, and comply with HIPAA, FCRA, and Idaho privacy statutes.
• Provide real‑time query results comparable to Accurint, TLOxp, or CLEAR, including detailed personal, financial, and legal data.
• Deliver a mobile‑optimized, ad‑free UI supporting simultaneous users and 24/7 technical support.
• Meet ≥ 96 % uptime during 7 a.m.–7 p.m. MST, 7 days/week, and furnish FCRA‑compliant credit reporting and optional contact‑tracing services.