Police Helicopter Maintenance

The City of Philadelphia seeks a qualified contractor to provide comprehensive maintenance services for its police department’s two Airbus AS‑350 B2 helicopters for fiscal year 2027. The work includes scheduled inspections, unscheduled AOG repairs, parts replacement, provision of a tracking software system, and a 24/7 emergency response capability. The contractor must be an FAA‑certified Airbus‑authorized repair station, have technicians with Airbus factory‑school training and at least two years of AS‑350 field experience, and maintain a facility within a half‑hour drive of the Northeast Philadelphia Airport. The contract is a requirements‑type agreement with an estimated spend of $480,000 for the initial year, with optional renewal for up to three additional one‑year terms. • Perform regular (8‑hour) and 100‑hour inspections, and respond to unscheduled AOG calls within 12 hrs (hangar) or 2 hrs (off‑site). • Provide a software tool to track inspection status and parts usage, updating both electronically and via hard‑copy records. • Offer a 24/7 emergency contact line with a 30‑minute callback guarantee. • Supply labor at an hourly rate, with mileage and parts billed at actual cost plus a 10 % markup, subject to annual bid‑security and processing fees.