High-Volume Data Processing, Printing, and Mailing Services for Violation Summonses & Correspondence

The New York City Department of Finance seeks a qualified contractor to provide end‑to‑end high‑volume data processing, printing, and mailing services for violation summonses and related correspondence generated by the agency’s STARS and BTCS systems. The work includes receipt and merge of daily data files, production of multi‑page letters (including inserts and postcards), collating, sorting, and mailing via first‑class USPS with agency‑provided postage permits, and maintaining a web‑based portal for record retention (14 years). The contract is a six‑year base award with optional renewal periods, and it carries a 16 % NYC‑certified M/WBE participation goal. • Process encrypted daily data files from STARS/BTCS, generate return files (~53 per month) and “no‑good” email/text files (~24 per month). • Print and mail approximately 14 million letters per year (≈ 2.86 million envelopes/month), including color inserts and occasional ad‑hoc postcards (up to 1 million pieces on short notice). • Provide disaster‑recovery capability to resume full production within 24 hours, retain all records for 14 years, and comply with extensive NYC security and insurance requirements. • Meet NYC M/WBE participation target (16 % of contract value) and submit required experience, pricing, and LL34 compliance documentation via PASSPort.