RFQ KnowBe4 Security Awareness Training Subscription - 2023

This contract is a three‑year renewal of a security awareness training subscription (KnowBe4) for Wayne State University. The university is procuring 8,000 Gold‑level licenses and 8,000 Platinum‑level licenses, with pricing to be supplied by the vendor on a per‑license basis for both one‑year and three‑year terms. The award will be a total‑package (blanket) agreement, and the vendor must meet extensive insurance, certification, and reporting requirements, including monthly usage reports and annual business‑review meetings. The contract includes standard university clauses on termination, indemnification, intellectual‑property ownership, and audit rights. • Scope: Provide 16,000 security‑awareness training licenses (Gold & Platinum) for a three‑year period. • Deliverables: Subscription access, monthly/quarterly usage reporting, and compliance with university insurance and certification schedules. • Evaluation criteria: Mandatory compliance, technical quality, past performance, and price submitted in Schedule C.