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  5. ›RFP 6888 Utility Billing Upgrade Project Management & Implementatio…

Awarded contract·City of Johnson City·Tennessee

RFP 6888 Utility Billing Upgrade Project Management & Implementation Support Services

Won by Avero LLC dba Avero Advisors$350kSingle Award
Contract source

Awarded vendors

  • Avero LLC dba Avero Advisors

Description

The City of Johnson City, Tennessee is procuring a consulting firm to provide full‑service project‑management and implementation‑support for the migration of its legacy utility‑billing system (LocalGov Zortec) to the new NextGen platform. The effort includes governance, risk management, stakeholder coordination, data‑migration planning, testing oversight, training, change‑management, go‑live coordination, and post‑implementation support for a utility‑billing environment serving roughly 45,000 water and sewer accounts. The contract is a fixed‑fee, nine‑to‑twelve‑month engagement awarded to Avero Advisors, with a competitive open‑competition process and an extended proposal deadline of April 15 2026. • Scope covers full project‑management lifecycle (initiation, planning, execution, close‑out) but excludes software licensing or purchase. • Project timeline: anticipated start June/July 2026; estimated duration 9‑12 months; hybrid onsite/remote work model. • Evaluation criteria emphasize relevant experience (25 %), methodology (25 %), cost (20 %), and change‑management capability (10 %).

Attached files

Key dates

Bids closed
4/15/2026
Contract modified
4/10/2026
Duration
12 months

Last updated

Details

Award type
Single Award
Procurement
Full and Open Competition
Industry
Consulting Services
NAICS
541611
Solicitation №
RFP 6888

Contract value

$350,000

No contract value is disclosed. Based on the scope (full‑cycle project‑management for a 45 k‑account utility billing upgrade) and typical consulting rates for senior project managers ($150‑$200 /hr) plus a team of 1‑2 staff over ~10 months, a reasonable ballpark is $300,000‑$400,000. Assuming a mid‑range rate and a modest team, the estimate leans toward $350,000. This accounts for effort in planning, coordination, risk/issue management, training, testing oversight, and post‑go‑live support, as well as overhead and profit margins typical for municipal consulting contracts.

AI estimate from the award documents

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