The City of Mesa awarded a three‑year, firm‑price contract to provide a comprehensive employee‑recognition and service‑award program. The contractor must supply an internet‑based ordering system, printed catalogs, gift‑boxes, and a full suite of award items (pins, charms, zipper pulls, watches, jewelry, luggage, etc.) for service milestones ranging from 5 to 40 years, along with packaging, personalization, warranties, and customer‑service support. Pricing is fixed for the contract term, with average price points provided for each service‑year level. The contract includes monthly invoicing, data‑management reporting, and required insurance and compliance certifications.